Dental Complaints Service enquiry

An impartial resolution service assisting with refunds, contribution towards remedial treatment, apologies and explanations relating to unsatisfactory private treatment or service.

Please complete this form if:

  • You are complaining about private dental care provided in the UK
  • You are raising your complaint within 12 months of the treatment taking place or within 12 months of becoming aware that you have something to complain about
[* = mandatory fields]


Your details (Section 1 of 5)

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Complaining on behalf of someone else (Section 2 of 5)

Please provide the details of the person you are making this complaint on behalf of.


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Which dental professional are you complaining about? (Section 3 of 5)

Please enter the details of the dental professional who carried out the service/treatment.



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Details of your complaint (Section 4 of 5)

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For example, receipts of payment, supporting documentation such as copies of treatment plan and or NHS FP17 form, copies of your letters and any replies that you have received can be uploaded.

NOTE: After you have submitted your complaint, you will be directed to upload your documents for us to access.

Uploading your documents may assist to deal with your enquiry quicker.


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